You can expect your psychotherapist to keep a regular time (usually weekly or fortnightly) for you. His/her commitment to you is a priority which will not be cancelled except in exceptional circumstances.
You can expect him or her to start and finish the session on time.
You can expect him or her to listen thoughtfully to you.
You can expect the utmost confidentiality. If you are funded by an external agency, reports may also be required but you will be consulted about the content of these. The only exceptions to confidentiality would be when there are concerns for your safety, or that of others. When this is the case, your psychotherapist may need to make contact with someone in order to ensure safety. Usually your therapist would discuss this with you first.
You can expect your psychotherapist to keep within therapeutic boundaries, eg, a sexual relationship between the two of you will never develop, your psychotherapist will not meet you for coffee or visit you for lunch. You may wish to discuss with your psychotherapist how it would be should you meet by chance in some public place.
You can expect psychotherapists to be sensitive to cultural values, religious beliefs, gender issues, and disabilities.